PCM Tech Group

Master Service Catalog

Digital Solutions for Small Businesses

A range of services designed for small and medium businesses, focusing on affordability, scalability, and quick implementation

Automation & Bots

Basic Level

Starter Bot

Basic chatbot trained with FAQs on Website or WhatsApp

💲 $500 setup + $100/month

Basic Automation

Example → Google Sheets → email alerts

💲 $500 one-time
Intermediate Level

Pro Bot

Lead capture + booking, available on Website and WhatsApp

💲 $1,250 setup + $250/month

Advanced Automation

Example → Forms → CRM + WhatsApp notifications

💲 $1,000 one-time
Enterprise Level

Enterprise Bot

CRM integration, multilingual support, analytics dashboard

💲 $3,500+ $600/month

Enterprise Automation

Multi-system workflows (ERP, payments, inventory)

💲 $3,000 one-time

Commercial Management & Analytics

(CRM + Dashboards + E-commerce)

Basic Level

Basic Dashboard

Sales summary with 1 data source

💲 $400 setup + $50/month

Basic CRM

Initial configuration in HubSpot/Zoho (free tier)

💲 $600

Initial E-commerce

WhatsApp order confirmations

💲 $600 setup + $100/month
Intermediate Level

Pro Dashboard

Multi-source integration with dynamic filters

💲 $1,000 setup + $150/month

Customized CRM

Pipelines, automations, and tailored reports

💲 $2,000

Advanced E-commerce

Abandoned cart recovery campaigns

💲 $800 setup + $150/month
Enterprise Level

Enterprise Dashboard

ERP integration + predictive analytics

💲 $3,000+ setup + $300+/month

Enterprise CRM

Deep integration with ERP/financial processes

💲 $5,000+

Complete E-commerce

Unified ecosystem with CRM, inventory, and payments

💲 $2,500+ setup + $400+/month

Digital Presence & Booking

(Websites + Booking Systems)

Basic Level

Basic Booking System

Setup with Calendly or Acuity

💲 $400 one time

One-page Website with chatbot

Presentation page with automated customer service

💲 $1,000
Intermediate Level

Custom Booking Portal

Dedicated portal with advanced options and online payments

💲 $1,500+

Complete Website

SEO-optimized site (~5–10 sections)

💲 $2,500+
Enterprise Level

Integrated Booking System

Direct connection with CRM and WhatsApp

💲 $2,500+

Advanced Website Bundle

Website + CRM + chatbot fully unified

💲 $4,500+

Secure Cloud Infrastructure

Basic Level

Basic Data Migration

e.g., Excel → Google Sheets

💲 $500 one time

Automatic Backup

Setup in Google Drive/OneDrive

💲 $300 setup + $50/month
Intermediate Level

SMB Cloud Setup

Google Workspace or Microsoft 365 (emails, storage, users)

💲 from $1,000

Essential Security

Password managers, 2FA, access policies

💲 $600
Enterprise Level

Complete Migration

ERP/CRM data migrated to modern platforms

💲 $2,500+

Advanced Security

Cloud firewalls, access audits, incident response

💲 $3,000+

Training & Consulting

Basic Level

Digital Adoption Workshops

Hands-on sessions for new tools

💲 $400 per session
Intermediate Level

Customized Team Training

Tailored programs designed to fit business operations

💲 from $1,500
Enterprise Level

Ongoing Consulting

Expert support by the hour to optimize processes and resolve daily challenges

💲 $150 – $200/hour

Need Help Choosing?

Not sure which services are right for your business? Schedule a free consultation and we'll help you design the perfect solution.